RMA – Operations

  • Currently has 22 Direct Service Centers and 45 Collection centres.
  • Authorized Service Centre for DIGISOL, DIGILITE, Kingston, MSI, Jetway, Beetal, Asrock, Strontium, Intel and Zotac
  • OEM Service for HP, IBM, Acer, Lenovo, HCL, LG, Wipro, PCS, Foxconn,etc
  • Repair Hub at Goa for overseas repairs for SAARC Countries.
  • Employyes dedicated to RMA Services 15 BGA machines in 9 Locations.
  • Web Based On-Line Operations Tracking systems (iSMARTS and Support management tool)
  • Capacity to Service 80,000 units serviced per month TAT (Turn around Time) : < 3 days for 90% +products