About Digicare

DIGICARE a service division of Smartlink Network Systems Ltd offers after-sale-services. DIGICARE offer first-rate integrated service and support, which consists of RMA centres, DIGICARE Technical Assistance Centre (DTAC) and Direct Service Department (DSD).

DIGICARE has evolved most efficient, skilled and professional state of service infrastructure. It has 18 Direct RMA/Service centres and 46 Service Partners across the country.

DIGICARE Technical Assistance Centre (DTAC) supports international and domestic customer support on voice, emails and chat with a wide range of technological skills including level 1, 2, 3 troubleshooting in LAN Adapters, Switches, Routers, Broadband, Wireless Security, VoIP, Surveillance, Storage, 3G products etc...

DIGICARE has been awarded "Best Post Sales Services" VarIndia starnite awards 2011.

About Smartlink Network Systems Ltd

SMARTLINK was incorporated in the year 1993 as a manufacturing facility for networking products, shifting to Goa from Virtual Computers Mumbai (estd 1986). For Last two decades SMARTLINK has experience of manufacturing and marketing world class brands and products, leveraging on its own R&D and manufacturing base. SMARTLINK is now poised to offer entire range in Networking field with its own brand DIGISOL. SMARTLINK offers Active/Converged Communication Products under brand name of DIGISOL, manufacturing of motherboards under brand name DIGILITE and its post sales service under the brand name DIGICARE.

Digicare Vision

To provide effective & efficient repair and logistic services through stateof-the-art infrastructure and technically skilled engineers delivering on commitment within prescribed timeline.

Digicare Mission

  • To provide best possible service to all out valued customers
  • To adhere deadline & provide efficient service.
  • To grow & reach every corner of India for better service to the customer

   

Integrated Support Services

 

World Class Manufacturing Facility

ISO 9001:2000 and ISO 14001:1996 certified plants with 4 highly versatile SMT lines.
World Class Manufacturing Setup with Dust proof & Humidity controlled environment.
SMT setup with unique integration backed up by highly skilled Personnel.
 

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Tools & Infrastructure

More than 130,000 sq. ft. of manufacturing space.
4 SMT lines, two with RoHS capability.
Capacity to handle the S.M.D.components.
 

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State Of - The - Art - Machinery

Fuji - CP842E - Placing speed of 110K Comp/Hr
Fuji - CP643E - Placing speed of 90K Comp/Hr.
Fuji - IP - III(E) - Placing speed of 6,500 Comp/Hr
 

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Third Party Recognisation

Score Card
Post-Sales Support
After Sales Support
 

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